If you have an Altice / Optium All in one modem and router and then suddenly your internet slow to a crawl. Here’s how to fix it!
So you just upgraded to Altice / Optimum 400Mb/s internet you’re streaming and downloading great for a while then you notice your internet slow down. You google “Internet speed test” and the test shows 0MB/s and finally fails. What’s going on?
My issue is with the Ubee Model UBC1322 modem / Wireless router used by Altice / Optimum. This modem / router combination is managed by via the web by logging into your Optium / Altice account. You have some control over the setting in your account.
You are able to connect a ethernet cable directly into the back of your cable modem and get fast intenet, but some devices that connect to WiFi are extremely slow then you might be a victim of this problem with the WiFi channel. Optimum / Altice has the setting “Automatically find the best channel”. However if your neigbor is using the same channel when you are you can cause overlap and will slow your internet.
- Login to your Optimum / Altice login.
- Click on Internet – Router
- Choose More from the “My WiFi Network”
- Goto “Advanced Settings”
- Change the setting for “Select the best channel automatically” to choose channel
- Select a different channel than what is listed